Warranty

You can get refund 100% money back and we will take our products back in 14 days from the first day you received products. Refer our Return and Refund Policy for more information.

We provides a warranty against defects in materials and workmanship of a bicycle from the date of purchase according to the following terms:

- Frame, Handlepost, and Fork: 5 years
- All parts and components: 1 year

All bikes purchased MUST be assembled by a certified bike shop mechanic. We will request for an assembly receipt as proof of professional installation.

For all warranty claims, please contact us ASAP so that we can help you in a timely manner, make sure to include the following:

• 1. Order Number (we will confirm date of purchase and determine if the item is still under the manufacturer’s warranty time limit)
• 2. Brief description of the claim
• 3. Photographs
• 4. If the item is a bike or frame, include the serial number

We evaluate all warranties case-by-case to determine the best course of action and get you serviced to the best of our ability!

Labor and shipping are the responsibility of the customer. We do not cover parts purchased and labor performed by another bike shop.